Patient Information

Visiting Our Clinic

If this is your first visit, please arrive 10 minutes early to fill out our New Patient Form in our office. You can also fill out our New Patient Form* online prior to your arrival. 

New Patient Form

*IMPORTANT: Any form submitted by email must be encrypted, to ensure it is secure. By submitting an unencrypted email form, you are consenting to an unsecured email. Alternatively, please print off the form, complete it, and bring it to our office.

Initial Examination

Your dentist will begin by looking over your medical and dental history and completing a dental exam. Your exam will involve an examination of your gums, teeth, bite and jaw, an oral cancer screening and any required x-rays.

Treatment Plan

Based on your history and examination, your dentist will develop a long-term dental treatment plan for you. Your dentist will also dedicate time to answer any questions you have about your dental health and treatment options.

Office FAQS

Read the FAQs to learn more about what to expect at Sudbury Dental Group. 

• What features does your clinic offer?

  Our clinic offers a number of features, including:

  • Convenient Location
  • Free On-site Parking
  • Quick Check-up Appointments
  • Multiple Appointment Bookings for Families
  • Short Wait Times

  Learn More About Our Practice

• How can I book an appointment?

  To book an appointment at Sudbury Dental Group, please contact our office during our regular business hours.

• How do I cancel or reschedule an appointment?

  To cancel or reschedule an appointment, please call us. Please notify us about any change of plans as soon as you can, so we can offer the space in our schedule to another patient.

• Do you offer appointment reminders?

  In the days before your appointment, you will receive automated phone appointment reminders from us. If you need to cancel or reschedule an appointment, please call us as soon as possible to let us know.

• Do you provide services in any languages other than English?

  Yes, our office is able to provide dental services in English and French.

  If you have a language preference, please advise us when booking your appointment.

• Does your clinic have on-site parking?

  Yes, we have free on-site parking available for all our patients. We are also easily accessible by public transit. 

Insurance & Financing

At Sudbury Dental Group, we'll help you navigate our options for payment, direct billing to insurance companies and financing so you can focus on getting the dental care you need.

• Direct Billing to Insurance

  We offer direct billing for most insurance plans. For your convenience, we can submit your insurance claim electronically, resulting in faster reimbursement, without the need for paper forms and signatures.

  Our administrative team can assist you in understanding your insurance plan better and send estimates to your insurance company before starting any major treatments. 

  Please bring your insurance plan information to your appointment.

• Financing Through DentAssure

  Sudbury Dental Group offers financing options through DentAssure to help you manage your dental payments at an affordable and comfortable pace.

  STEP 1  Apply Online & Get an Instant Decision
  Get approval, along with the number of funds available.   

  Apply Now
  
  STEP 2  Begin Your Treatment
  Work with your dental clinic to finalize the payment plan through DentAssure.
  
  STEP 3  Make Payments
  DentAssure will pay us directly and will set up convenient pre-authorized monthly or semi-monthly payments from your designated bank account.

• Payment Methods

  Any co-pays or amounts not covered by insurance are your responsibility and must be paid at the time of your appointment.

  We accept payment by cash, cheque, debit or most major credit cards.